We can be reached via e-mail at firstname.lastname@example.org or you can reach us by telephone at 714-544-8665
All sales of custom designs and eggs that are personalized are final and can not be returned. You may return undamaged items purchased at Pysanka.com within 30 days of the original delivery. We will pay the return shipping costs if the reason for returning the artwork is an error on our part, or if the order was incorrect. If the item is returned for any other reason you are responsible for the return shipping costs. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item(s). Please call prior to return. For questions regarding our return policy please contact us at 714-544-8665.
If damage occurs during shipping, please contact us directly for instructions on filing a claim with the shipping company for insured items. DO NOT RETURN. Please keep all packaging until instructed to do otherwise.